Refund policy

Return and Refund Policy

Last updated: August 22, 2026

Thank you for shopping with Veucnt.

At Veucnt, we are committed to providing high-quality products and a satisfying shopping experience. If you are not completely satisfied with your purchase, we are happy to assist you according to the following policy.

Return Eligibility

Customers may request a return within 30 days after receiving their order.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must include original packaging and accessories.

  • Proof of purchase must be provided.

Certain items may not be eligible for return due to hygiene, safety, or product protection reasons.

Return Process

To request a return, please contact our customer service team:

Email: giampapagargis@gmail.com

Please include:

  • Order number

  • Customer name

  • Reason for return

  • Photos of the product if applicable

Our team will review your request and provide further instructions.

Refund Processing

Once your return is received and inspected, we will notify you regarding the approval status of your refund.

Approved refunds will be processed to the original payment method within 5-10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days after delivery. We will review the issue and provide an appropriate solution.

Thank you for choosing Veucnt.